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Use this tab to create a support file that you can send to Luminex Technical Support. To
include batch information in the support file, use the Include Batch Information button and
the Select Batch table.
• Include Batch Information - Select this to include batch infromation with the support file.
It actives the Select Batch table.
• Select Batch - This table includes columns for the following information about a batch:
• Name
• Protocol
• Protocol Version
• Date - Click the arrowhead to sort the batches by date, ascending or descending.
• Status
• Support - Click this button to launch the Support Utility.
Sending a Support.zip File
1. If you want to include a batch file, select it and check Include Batch Information.
2. Press Support. The Support Utility launches.
Maintenance Page
121
- Software User Manual 1
- Software 3
- 1. Acceptance 6
- 2. Warranties 6
- 5. Patent Disclaimer 9
- Table of Contents 10
- Chapter 1: Introduction 14
- Screen Elements 16
- System Monitor 17
- 11. Power Off button 18
- Quick Start 19
- Basic Procedures 20
- Adding a New License Key 21
- Logging On to xPONENT 21
- Initial Startup 22
- Revive After Storage Routine 24
- Daily Activities 26
- Shutting Down the Analyzer 26
- Logging Off and Exiting 27
- Using Online Help 27
- Luminex Support 28
- Software Packages 28
- MAGPIX Technology 29
- Running Assays with MAGPIX 30
- Biological Samples 31
- Bead (Microsphere) Handling 31
- Fluidics 1 and Fluidics 2 32
- Sample Volume 32
- Examples 33
- Introduction 34
- Chapter 2: Samples Page 36
- Creating a New Sample List 38
- Editing a Sample List 40
- Chapter 3: Batches Page 42
- Setting Up Batches 43
- Using the Batches Page 43
- Protocol Subtab 44
- Batches Page 46
- Create a New Multi-Batch 63
- Batch Procedures 65
- Exporting a Batch 66
- Editing a Batch 66
- Deleting a Batch 67
- Chapter 4: Results Page 68
- Performing Analysis 69
- Current Batch Tab 70
- Saved Batches Tab 74
- Replaying a Batch 78
- Results Subtab 79
- Log Subtab 84
- Sample Details Subtab 85
- LIS Results Tab 86
- Reports Tab 88
- Generating a Report 89
- Chapter 5: Protocols Page 90
- Protocol Procedures 91
- Deleting a Protocol 96
- Editing a Protocol 96
- Lots and Kits Procedures 97
- Editing a Lot 98
- Deleting a Lot 98
- Exporting a Lot 98
- Importing a Lot 98
- Creating a Kit 98
- Protocols Tab 99
- Settings Subtab 100
- Plate Layout Subtab 103
- Analytes Subtab 107
- Protocols Page 108
- Analysis Settings Dialog Box 109
- Chapter 6: Maintenance Page 116
- System Initialization 118
- Lot Management Tab 119
- Importing CAL or VER Kits 120
- Creating a New Routine 124
- Editing a Routine 125
- Deleting a Routine 125
- Running a Routine 125
- Probe and Heater Tab 126
- System Info Tab 130
- System Status Tab 131
- Schedule Tab 132
- Support Utility Tab 133
- Sending a Support.zip File 134
- Chapter 7: Admin Page 136
- Application Settings 137
- LIS Settings 137
- Arrange Main Page Headers 138
- Maintenance Options 138
- Editing an Analysis Program 139
- Removing an Analysis Program 139
- Group Setup Tab 141
- User Setup Tab 144
- Editing User Permissions 145
- Restoring Account Status 145
- Create User Account Window 145
- Edit User Account Window 146
- Batch Options Tab 148
- Alert Options Tab 151
- CSV Options Tab 153
- CSV and Batch Export Options 154
- Archive Options Tab 155
- Performing a Manual Archive 158
- Licensing Tab 159
- Report Options Tab 162
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